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AI Operations · AI Data Services

Building the humanintelligence layerbehind frontier AI

Newbieget Labs is the managed execution partner for AI labs and data platforms. Complete, quality-assured evaluation and training-data projects. Delivered under SLA, with the audit attached.

Delivery pipeline
1,000 items processed

Produce

1,000

Contributors work the rubric

Named pod

Tier 1

1,000

Every item peer reviewed

100%

Tier 2

310

Senior review plus all flags

25–35%

Audit

100

Independent of delivery

10%

Deliver

970

Review trail attached

+ evidence

Rework loop. Items failing Tier 1 return to the contributor with tagged findings. Batches predicted to miss your bar are reworked before delivery, at our cost.

≥95%

Acceptance rate SLA

Fee-at-risk option available

κ ≥ 0.7

Inter-rater agreement gate

Cleared before production starts

100%

First-pass peer review

Every item reviewed at least once

≤5

Escaped defects / 1,000

Client-found, tracked per batch

Built for the teams defining frontier AI

Frontier research labsAI data platformsEvaluation toolingEnterprise AI teamsBenchmark consortiaSafety & alignment teams

Client logos withheld under NDA · category placeholders shown

Operating standardCommitments carried into every engagement, not historical averages
≥95%

Acceptance rate

Written into every SOW

κ ≥ 0.7

Agreement gate

Cleared before production

100%

First-pass review

Every item, no sampling

~10%

Applicant pass rate

Screen, trial, calibration

1 : 6

Reviewer ratio

Invariant at any scale

≤5

Escaped defects / 1k

Client-found, per batch

Azure marks the system: acceptance, agreement, review coverage. Violet marks the people who produce it.

The thesis

Frontier AI isbottlenecked bytrustworthy judgment.

The companies supplying that judgment are constrained by quality, not demand. Newbieget Labs wins by making quality the product. Measured, audited and delivered as evidence with every batch.

Frontier AI development is bottlenecked not by compute or capital, but by trustworthy human judgment at scale.

Where it breaks todayCost to the buyer
  • 01

    Freelancer variance

    Individual contributors on marketplaces vary wildly in skill, effort and honesty.

    20–40% of budget spent on redundancy and rework

  • 02

    Churn and retraining

    Gig contributors leave mid-project. Calibration is lost and ramp-up repeats endlessly.

    Schedule slip and quality regression mid-dataset

  • 03

    QA burden stays with the buyer

    Marketplaces deliver raw output, not verified output, so labs staff large internal review teams.

    Researcher time diverted to reviewing

  • 04

    Security exposure

    Thousands of anonymous individuals touching confidential model data. NDA enforcement is impractical.

    Leak risk on unreleased capabilities and benchmarks

  • 05

    Expertise scarcity

    Agentic evaluations and repository-grade review need real engineers, not raters.

    Roadmap delay on evaluation-gated releases

The cost of variance

Unmanaged judgmentis not cheaper.

20–40%

of budget spent on redundancy and rework, because freelancer variance means individual contributors on marketplaces vary wildly in skill, effort and honesty.

  • Churn and retraining

    Gig contributors leave mid-project. Calibration is lost and ramp-up repeats endlessly.

    Schedule slip and quality regression mid-dataset

  • QA burden stays with the buyer

    Marketplaces deliver raw output, not verified output, so labs staff large internal review teams.

    Researcher time diverted to reviewing

  • Security exposure

    Thousands of anonymous individuals touching confidential model data. NDA enforcement is impractical.

    Leak risk on unreleased capabilities and benchmarks

  • Expertise scarcity

    Agentic evaluations and repository-grade review need real engineers, not raters.

    Roadmap delay on evaluation-gated releases

None of this is a sourcing problem. It is a management problem, and it is the one Newbieget Labs is built to absorb.

Model Evaluation

Judgment your researcherswould sign off on.

Rubric-anchored scoring of model behaviour, executed by raters who understand the domain and calibrated against your own acceptance bar before a single production item is scored.

  • LLM evaluation, code generation review and expert code review
  • Human preference ranking with agreement tracked per dimension
  • Versioned rubrics with every clarification logged, never guessed
Rubric scoringAnchored, not impressionistic

21/25

Item score

Mandatory dimensions all cleared

Any mandatory dimension below 3 caps the item regardless of the rest. That rule is written into the SOW, not left to reviewer judgment.

Agent Benchmarking

The evaluation work thatneeds real engineers.

Agentic evaluation is where crowd models break. Task authoring, environment engineering and trajectory grading are engineering disciplines, and they are the founding team's specialty.

  • Terminal-Bench style tasks with Dockerised, reproducible environments
  • SWE-Bench instance curation with verified patches and harness validation
  • Benchmark programs handed over complete, running in your CI
Agent trajectoryGraded step by step, not pass or fail

A run that ends green can still be wrong in the middle. Scoring the trajectory is what separates an agent benchmark from a unit test.

Two more service lines sit behind this page: human data and RLHF, and AI data operations for teams who already run a pipeline.

All four service lines
Quality Framework

QA is not our process.It is our product.

Marketplaces deliver raw output and leave verification with the buyer. We deliver verified output with the evidence attached.

Review coverage

  • Tier 3. AuditHead of Quality

    Random 10% plus risk-weighted sample

  • Tier 2. Senior reviewSenior Reviewers

    25–35% sample plus all flagged items

  • Tier 1. Peer reviewReviewers

    100% of contributor output

  • ProductionContributors

    Self-check against rubric checklist before submit

MetricTargetMature
  • Acceptance rate

    Share of delivered items accepted by the client without rework.

    ≥95%≥98%
  • First-pass yield

    Share of contributor items passing Tier 1 unchanged.

    ≥85%≥90%
  • Inter-rater agreement

    Cohen’s κ / Krippendorff’s α on the double-rated sample.

    ≥0.7≥0.75
  • Escaped-defect rate

    Client-found defects per 1,000 delivered items.

    ≤5≤2
  • Gold-task accuracy

    Contributor score on blind, seeded known-answer tasks.

    ≥90%≥93%
  • Review accuracy

    Tier 1 decisions overturned at Tier 2 or Tier 3.

    ≤8%≤5%

Rule of the house

No batch leaves Newbieget Labs below the client’s acceptance bar. If internal QA predicts a miss, the batch is reworked before delivery. Schedule slips are negotiable. Quality misses are not.

Questions

The ones that decide a first call.

Including the answers that are inconvenient for us, because a buyer finds those out anyway and would rather find them out now.

All questions

With a paid pilot, usually two weeks. You send a rubric and the acceptance bar you already use. We return a two-page feasibility memo, a staffing plan and a fixed quote. If we miss the bar, the rework is at our cost.

It does not ship. Internal QA runs two points above your bar, so a predicted miss is reworked before delivery rather than after. If something escapes and you find it, the rework is at our cost within the window written into the SOW.

Four models: fixed-scope project delivery, a monthly retainer for a dedicated pod, per-item or retainer pricing for QA over someone else’s output, and project pricing for benchmark engineering. Rates depend on domain, expertise tier and volume, and are quoted per engagement.

Work is performed inside your environment by default, so the data never leaves your systems. Where we do host, it is encrypted at rest and in transit under least-privilege role-based access with 90-day access reviews and deletion certificates at project close.

Yes, and it is often the best way to start. We publish the metrics either way, including findings that are commercially inconvenient for us.

Not yet. The security policy pack, incident-response plan and pre-drafted vendor questionnaire responses exist today, and SOC 2 Type I is on the roadmap with Type II following. We would rather state the position plainly than imply a certification we do not hold.